Kirsty has been my property agent for a number of years. She has been of enormous help with some difficult situations which she has resolved very quickly and professionally. She keeps me well informed of any situations that arise and always responds to myself and the tenants residing in my property, promptly. She is always friendly and approachable.
As a landlord I have had the smoothest transitions from tennant to tennant using Jayne beard associates . Their ethos is that they really care about their clients and it certainly shows with staff members such as Natalie. Politie, transparent and always eager to help ! An absolute delight to deal with ! Thanks Jayne Beard , keep leading the Bedfordshire market.
Jayne Bearde have been great and consistent during my tenancy for the past two and a half years. I moved to a new area for work purposes and since my first viewing with them to when I moved in, they have been great, ensuring professional and high standards. Any time I have had an issue (which hasn't been that often) they have looked after me well. Amy has also been great and is a very considerate property manager.
I found the agent to be friendly, courteous and professional. All communication was good and responses were given in a timely manner. Issues were dealt with swiftly and with no dramas. Natalie was very helpful and made the whole process of renting this property very easy from start to finish.
Amy is a credit to jb. Always very helpful. Always with a smile on her face. Very professional. 100% recommended. Phillip Ball
I have used JB to manage the property for the past few years. They are professional and do a great job. They always fill the property quickly when someone moves on and have made sure the property is well maintained. Touch wood I have not had a problem tenant. Amy is friendly and helpful and always quick to reply when I have a question or need something doing. In reality because she is doing such a good job I don't really have to get in touch that often.
Amy provided a most professional and efficient service. All queries were responded to promptly and knowledgeably. The Tenancy documentation was completed swiftly and possession of the property arranged within the time scale proposed.
Kirsty has managed the property we're renting now for close to 3 years and its been a wonderful experience. Her courteosness, professionalism and promptness in response to any queries is exceptional ; in my humble opinion she is great ambassador for the Jayne Beard brand!
Kirsty has been helpful and quick to respond to any queries. Things are sorted in a prompt and professional way. I only deal with Kirsty as my designated contact and trust her to undertake inspections when I need to be at work.id have no issue recommending Jayne Beard or using their services again if needed.
I have always received a reply to any query within 24 hours. My last experience was due to my washing machine breaking down and smelling of burning. I submitted the report via the on line reporting system and received a telephone call within 3 hours on a Saturday to check whether the machine was safe and whether I needed someone to come out urgently. I can't remember who called me by it was very reassuring to have had that call.
Kirsty at Jayne Beard has looked after our properties for many years now. She is excellent. She's always quick to respond to our calls. She will contact us if there is an issue and will chase us if we fail to respond. On the phone she is always helpful, understands our requirements and often does a little extra to make sure things are properly resolved.
Since Kate has become my property manager she has been excellent nothing has been any trouble and the few minor issues I've had with the property have been dealt with in a professional and timely manner. Kate is in constant contact over any maintenance issues and is on hand to answer any queries.
Really helpful with arranging all the work needed for me in my bathroom and kitchen, took the stress out of the whole experience! Natalie was very polite and called me back when she promised she would every time. The service I have experienced from Natalia and Breda really made would could have been a very bad and drawn out process to be smooth and professional, well done!
We have received a great service from Jayne Beard! We have relocated to Bedford which meant it was difficult for us to pop into the office to complete forms for example. But Jayne Beard were extremely flexible and allowed us to make our application remotely and send documents electronically. All the staff we have spoken to have been really friendly and helpful and considerate, it has made our moving experience a lot less stressful than it could have been.
We have been very happy with the service we have received from Kirsty. Communication has been excellent. We are informed of any issues promptly and any requests from us are also dealt with swiftly and professionally. Advice and clarification are given sensitively and patiently. The regular property checks are very informative. We have been pleased with the service we have received from companies carrying out repairs whom Kirsty has recommended. We very much appreciate Kirsty's friendly and professional manner.
Easy to contact, friendly staff, with quick responses, and very good plumber when issues with the boiler arose! Highly recommended.
Jayne Beard have been managing our properties in Bedford for a number of years. Amy has always been extremely helpful - nothing is too much for her and she is proactive in ensuring everything runs smoothly for us and our tenants. When she had a spell away from the office she found us excellent cover in Natalie, who quickly got a handle on the portfolio and was similarly quick to respond whenever we needed her help. We are happy to recommend the entire team.
Natalie acts on behalf of the Bailey House Trust which provides a number of flats to let same and ensure the tenants abide with all of the rules as laid down in the relevant tenancy agreements.
We have used this agent for quite a while now and are very happy with their service, we feel able to comfortably leave the properties in their hands, whilst we live some distance away. The problems which arise now and then are dealt with and we are kept up to speed on whats going on. Very happy with this agent.
Having used JBA for many years to find prospective tenants my experiences have been very good. In particular the level of professionalism shown by Hannah when dealing with particularly challenging individuals sometimes under quite unusual circumstances has been exceptional.