Kirsty at Jayne Beard has looked after our properties for many years now. She is excellent. She's always quick to respond to our calls. She will contact us if there is an issue and will chase us if we fail to respond. On the phone she is always helpful, understands our requirements and often does a little extra to make sure things are properly resolved.
You did as we asked as we have used you before on other properties and as before all went well and tenants now in place since 29th July.
Since Kate has become my property manager she has been excellent nothing has been any trouble and the few minor issues I've had with the property have been dealt with in a professional and timely manner. Kate is in constant contact over any maintenance issues and is on hand to answer any queries.
Really helpful with arranging all the work needed for me in my bathroom and kitchen, took the stress out of the whole experience! Natalie was very polite and called me back when she promised she would every time. The service I have experienced from Natalia and Breda really made would could have been a very bad and drawn out process to be smooth and professional, well done!
We have received a great service from Jayne Beard! We have relocated to Bedford which meant it was difficult for us to pop into the office to complete forms for example. But Jayne Beard were extremely flexible and allowed us to make our application remotely and send documents electronically. All the staff we have spoken to have been really friendly and helpful and considerate, it has made our moving experience a lot less stressful than it could have been.
We have been very happy with the service we have received from Kirsty. Communication has been excellent. We are informed of any issues promptly and any requests from us are also dealt with swiftly and professionally. Advice and clarification are given sensitively and patiently. The regular property checks are very informative. We have been pleased with the service we have received from companies carrying out repairs whom Kirsty has recommended. We very much appreciate Kirsty's friendly and professional manner.
Easy to contact, friendly staff, with quick responses, and very good plumber when issues with the boiler arose! Highly recommended.
Very helpful with everything. Made me and my son's move very easy. On the day of getting the keys we was only in the office 20mins roughly then onto new home. The house was spotless adn the landlord was there very quickly to remove units not needed.
Jayne Beard have been managing our properties in Bedford for a number of years. Amy has always been extremely helpful - nothing is too much for her and she is proactive in ensuring everything runs smoothly for us and our tenants. When she had a spell away from the office she found us excellent cover in Natalie, who quickly got a handle on the portfolio and was similarly quick to respond whenever we needed her help. We are happy to recommend the entire team.
Natalie acts on behalf of the Bailey House Trust which provides a number of flats to let same and ensure the tenants abide with all of the rules as laid down in the relevant tenancy agreements.
We have used this agent for quite a while now and are very happy with their service, we feel able to comfortably leave the properties in their hands, whilst we live some distance away. The problems which arise now and then are dealt with and we are kept up to speed on whats going on. Very happy with this agent.
Having used JBA for many years to find prospective tenants my experiences have been very good. In particular the level of professionalism shown by Hannah when dealing with particularly challenging individuals sometimes under quite unusual circumstances has been exceptional.
When we first considered renting our property out we were unsure about allowing a lettings agent to rent out our home. We had considered trying to manage this process ourselves, but then having discussed using Jayne Beard with Hannah we were confident this would be the better option. Hannah we both cant thank you enough for how much you helped us during the time we rented out Sidney Road, you were faced with challenges on a continual basis but never once did you let any of it become stressful for us. We never had to worry about the property knowing you looked after it like your own. When we went back to the property after the tenant had left we're pretty sure it was in better condition than when we left it. You really were a star and again we can't thank you enough. If we ever look to rent our property again we will absolutely be in touch. Thanks again from us both!!
In the time since Kateryna took over as manager of my tenancy, she has carried out inspections. She has also arranged a visit by an electrical technician to carry out a review of the heating and power supply to ascertain whether any energy savings could be achieved. A glazier has been arranged to take action over the four 'blown' double glazing units; but they have yet to arrange a mutually convenient date.
Natalie was excellent from start to finish . She made moving in very easy and was always very helpful . Whenever I had any issues with my rental property she was on hand to take care of matters . I wish to thank Natalie for all the help she gave me and when ready to rent again I will certainly hope to have Natalie manage my property .
Jayne Beard has been our agent for over ten years. We have had excellent service from them throughout this time. Amy has been working with us for three or four years and has always been friendly, responsive, knowledgeable and helpful.
Excellent management of our 24 flats in Bedford. Attention to detail. Careful to ensure tenants are professional and decent people. Anticipates problems and always cheerful and positive.
Amy has managed our property portfolio for over 5 years and during this time we were always well informed of any tenant related issues. Amy always managed our properties with 100% precision and professionalism with particular reference to her excellent communication skills and thorough routine property inspections that were always carried out with attention to detail. We would highly recommend Jayne Beard.
I have been a customer with Jayne Beard for more than 15 years and since Kirsty has been my contact I have been very happy with their service. She always responds to messages that are left for her and keeps me informed of any issues. When there have been any problems with rent payments she has chased the tenants and kept me informed of progress. She always discusses any maintenance issues and keeps an eye on any contractors carrying out work to ensure work completed to correct timescales.
I am really pleased with Kate. I have recently needed to change my tenancy agreement. Kate always returned my calls on the same day and kept me updated with what I needed to do to get my tenancy changed from a joint tenancy to a single tenancy. Kate is very approachable and she always sorts any issues I have had with my property asap.